About Us

Small team.
Big expertise.

We are Team Serrano — a boutique ISO management systems consulting firm built on the belief that great consulting is personal, precise, and built for the long term.

Our Story

Built to serve organizations that deserve better than a big-firm experience.

Team Serrano was founded with a clear purpose: to bring the expertise of large-firm ISO consulting to organizations that want something more personal. We believe that the best consulting relationships are built on trust, consistency, and genuine investment in our clients' success.

Our team brings deep, hands-on experience across ISO 9001, ISO 14001, and ISO 45001 — individually and as integrated management systems. We have worked with organizations across a wide range of industries, sizes, and operational complexities, from single-site operations to multi-location enterprises.

What sets us apart is simple: when you engage Team Serrano, you work directly with our consultants from day one through certification and beyond. No handoffs, no junior staff surprises — just consistent, expert guidance at every step.

Areas of Expertise
ISO 9001 — Quality Management Systems
ISO 14001 — Environmental Management Systems
ISO 45001 — Occupational Health & Safety
Internal Auditing & Gap Analysis
Conformity Assessment Preparation
Integrated Management Systems
Who We Serve

Any industry. Any size. Any number of sites.

Small & Mid-Size Organizations

We understand the resource constraints of smaller organizations and tailor our approach to be efficient, practical, and achievable without disrupting day-to-day operations.

Large & Multi-Site Enterprises

We have the experience to manage complex, multi-location implementations — coordinating across sites, departments, and teams to deliver a cohesive management system.

Any Industry

From manufacturing and construction to professional services and healthcare — ISO standards apply broadly, and so does our expertise.

How We Work

Our values guide every engagement.

Personal Commitment

Every client engagement is handled directly by our team. You will always know who you are working with and have direct access to the people doing the work.

Precision & Thoroughness

We approach every project with meticulous attention to detail — from documentation to audit preparation — so nothing falls through the cracks.

Long-Term Thinking

Certification is a milestone, not the finish line. We build systems designed to grow with your organization and deliver lasting value.

Collaborative Approach

We work alongside your team, not around them. Our goal is to build internal capability so your organization can sustain its management systems independently.

What to Expect

A clear process from first conversation to certification.

We begin every engagement with a thorough discovery phase to understand your organization, your current state, and your goals. From there, we build a tailored roadmap and work alongside you every step of the way.

1
Initial consultation and scope definition
2
Gap analysis against applicable ISO standard(s)
3
Documentation development and system design
4
Implementation support and staff guidance
5
Internal audit and management review preparation
6
Certification audit support and follow-through
7
Ongoing improvement and surveillance support
Direct access to your consultant
No account managers or intermediaries — you work with us directly.
Tailored to your organization
No off-the-shelf templates. Every system is built for your context.
Transparent communication
Regular updates, clear timelines, and honest assessments throughout.
Post-certification support
We stay available after certification to help you maintain and improve.
Get Started

Ready to work with a team that's fully invested in your success?

Reach out to start a conversation. We'll listen first, then tell you honestly what we think the right path forward looks like for your organization.